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With more than eight years of heating and air conditioning industry experience, Craig Goettler is a results-oriented and customer-centric operations management professional responsible for overseeing all facets of Boonstra’s business.
A homeowner in Hamilton, Craig understands the value of delivering world-class customer service, and the importance of ensuring families are comfortable in their homes year-round. He enjoys leading Boonstra’s experienced and dynamic team of experts, and he strives to provide all of the company’s customers with the quality and affordable solutions they need.
When he isn’t busy working alongside his staff to ensure their existing customers are happy and forging new long-term customer relationships, he spends his time with his wife, Melanie, and their young daughter, Genevieve, and their two dogs. Recreationally, he enjoys fishing and golfing.
Craig holds a Bachelor of Commerce degree from the University of Guelph, and a Business Administration and Management certificate from the Schulich School of Business at York University.
Not too hot, not too cold... JUST RIGHT
I am pleased to report that Boonstra Heating and Air Conditioning is an excellent company to have into my home and maintain my heating and cooling needs. From making appointments, to the technicians and follow up afterwards has always been an easy and unobtrusive experience with excellent results. Thank you.
I've been a customer of Boonstra for 20 years and I am very satisfied with their service. They have always been very responsive when there has been any issue with my heating and cooling. Things were pretty bleak during the period they were acquired by a US company, but now they are local again there has been a notable improvement. My only complaint is you have to remind them for service under their maintenance contracts.
From the first phone call to the Boonstra office to inquire about duct cleaning right on through to the morning that Lewis and Brent arrived, we were impressed with the high level of service and outstanding staff at Boonstra! They explained the process in detail, described what we could expect throughout the appointment. They were personable and professional and took care not to track snow and salt into the house. We highly recommend Boonstra!
We had our furnace serviced, our Hot Water Tank replaced, and our ducts cleaned, all within a couple of weeks of each other. Boonstra's service is fantastic. All of the technicians that came to our house were very friendly and professional. I would highly recommend Boonstra sales and service.
Boonstra employees are always knowledgeable, able to answer any of my questions and to make good suggestions or offer solid advice. The whole process is quick and simple - they're on time, the service itself is fast, and the payment process is immediate and simple. I would - and have on several occasions - recommend Boonstra.